Menentukan bagaimana Anda menerima tamu di Airbnb
To comply with EU consumer protection law, Airbnb is required to ask all hosts to self-declare themselves as either business hosts or private individuals. This information also helps us to provide you with the right features for how you host. Your status will be shown to guests in search and on your listing.
Determining your status as a business or private host
- Business host: You’re typically a business if hosting on Airbnb is your primary profession or source of income, or if you’re part of an established business, like a boutique hotel or property management company. If you rent accommodations as a company or sole proprietor in the offline world, then your hosting activities on Airbnb will most likely also constitute a business activity. You also typically act as a business if you regularly offer accommodations on Airbnb over a longer period of time in order to make a profit. This list is not exhaustive, and other activities may mean that you are operating as a business.
- Private host: You’re typically a private individual if hosting on Airbnb isn’t your primary profession or source of income (e.g. when your hosting on Airbnb is only a side activity, or your accommodation is only listed occasionally on Airbnb).
Note: Airbnb is not able or required to evaluate or verify your status as a host. If you’re unsure about your status, seek advice from a lawyer or other legal advisor.
Why you need to provide this information
To comply with EU consumer protection law, Airbnb is required to display your status as a host in search and on your listing to guests in the European Economic Area (EEA). We also use this information to provide you with the right features for how you host. You only need to declare your status once.
Additional information for business hosts located in the European Economic Area
The following information applies to business hosts with their place of residence or establishment within the European Economic Area (EEA).
What business details do I have to provide to guests?
If you’re a business host located in the EEA, consumer protection law requires you to clearly show the following information on all your listings:
- The name of your company and its legal representatives or your full name as a sole proprietor (as applicable)
- Your business address (a PO Box is not sufficient)
- Your contact details
- Your trade registration number and register (if applicable)
- Your Value Added Tax identification number (if applicable)
- If applicable, details of any responsible chamber of commerce
- If applicable, details of any authorization scheme that you are subject to, including the name of the relevant authority
You can add and edit your business details (as described above) in the business details section of your Airbnb account. Once you provide your business details they will automatically be displayed on all your listings.
Please also make sure that you describe your accommodation accurately and completely. Don’t omit any information that’s relevant for a guest. As a business host, you’re also required to inform a guest about the total price of your accommodation, including any applicable taxes.
Do travelers who book accommodations on Airbnb from a business host have a 14-day right of withdrawal?
According to Art. 16 (l) of the EU Consumer Rights Directive, contracts relating to the provision of travel accommodation are exempted from the right of withdrawal if the contract provides for a specific date or period of performance. However, you should inform your guests about the fact that they don’t have a right of withdrawal.
Please note: This does not affect a guest’s rights according to the cancellation policy that you have specified for your listing.
Additional information for business hosts in the EEA
Note: This page is for informational purposes only. The information provided isn't intended to be legal advice. If you're unclear about how any of these laws apply to you, seek advice from a lawyer or other legal advisor.