Banjir

Akses tempat menginap darurat di Deutschland, Belgique & Nederland

Akomodasi gratis ditawarkan antara tanggal 19 Juli 2021 dan 2 Agustus 2021 kepada tenaga bantuan dan orang-orang yang kehilangan tempat tinggal.
Banjir

Akses tempat menginap darurat di Deutschland, Belgique & Nederland

Akomodasi gratis ditawarkan antara tanggal 19 Juli 2021 dan 2 Agustus 2021 kepada tenaga bantuan dan orang-orang yang kehilangan tempat tinggal.

Banjir di Eropa Barat

Airbnb.org menghubungkan mereka yang terkena dampak bencana dengan tuan rumah yang menawarkan tempat menginap gratis. Sejak tahun 2012, ribuan orang telah berpartisipasi dalam program ini.

Bagaimana saya bisa memesan tempat?

Jawab beberapa pertanyaan
Untuk memulai, Anda perlu memiliki akun Airbnb. Begitu Anda masuk ke akun, kami akan mengajukan beberapa pertanyaan mengenai diri Anda dan dampak bencana yang Anda alami. Kami akan meninjau tanggapan Anda, dan menghubungi Anda kembali, biasanya dalam 24 jam.
Jawab beberapa pertanyaan
Untuk memulai, Anda perlu memiliki akun Airbnb. Begitu Anda masuk ke akun, kami akan mengajukan beberapa pertanyaan mengenai diri Anda dan dampak bencana yang Anda alami. Kami akan meninjau tanggapan Anda, dan menghubungi Anda kembali, biasanya dalam 24 jam.
Mulai mencari
Setelah disetujui, Anda bisa mengakses tempat yang tersedia secara gratis. Bila Anda menemukan tempat yang cocok, Anda bisa menghubungi tuan rumah.
Mulai mencari
Setelah disetujui, Anda bisa mengakses tempat yang tersedia secara gratis. Bila Anda menemukan tempat yang cocok, Anda bisa menghubungi tuan rumah.
Halo: Saya dievakuasi dari rumah saya dan membutuhkan tempat menginap. Saya akan datang bersama dua anak saya.
Jam berapa kira-kira Anda akan tiba?
Konfirmasikan masa inap Anda
Tuan rumah mungkin mengajukan pertanyaan tambahan sebelum menyetujui reservasi Anda, dan Anda mungkin perlu menghubungi beberapa tuan rumah sebelum masa inap Anda terkonfirmasi.
Halo: Saya dievakuasi dari rumah saya dan membutuhkan tempat menginap. Saya akan datang bersama dua anak saya.
Jam berapa kira-kira Anda akan tiba?
Konfirmasikan masa inap Anda
Tuan rumah mungkin mengajukan pertanyaan tambahan sebelum menyetujui reservasi Anda, dan Anda mungkin perlu menghubungi beberapa tuan rumah sebelum masa inap Anda terkonfirmasi.

Banjir

Tawarkan ruang ekstra Anda tanpa biaya untuk mereka yang membutuhkan tempat tinggal sementara.

Tawarkan tempat Anda
Banjir

Tawarkan ruang ekstra Anda tanpa biaya untuk mereka yang membutuhkan tempat tinggal sementara.

Tawarkan tempat Anda

Hal-hal yang Anda butuhkan untuk menerima tamu

Anda hanya perlu menyediakan tempat yang nyaman serta membantu menjawab semua pertanyaan tamu.
  • Seluruh rumah atau apartemen
  • Tempat tidur yang nyaman
  • Fasilitas dan perlengkapan mandi dasar
  • Ketersediaan selama minimal 2 hari berturut-turut

Hal-hal yang Anda butuhkan untuk menerima tamu

Anda hanya perlu menyediakan tempat yang nyaman serta membantu menjawab semua pertanyaan tamu.
  • Seluruh rumah atau apartemen
  • Tempat tidur yang nyaman
  • Fasilitas dan perlengkapan mandi dasar
  • Ketersediaan selama minimal 2 hari berturut-turut

Ketahui bagaimana Airbnb.org dimulai

Sejak tahun 2012, ribuan orang tuan rumah telah membuka pintu rumah mereka.
Kita semua ingin menemukan tempat yang membuat kita merasa seperti di rumah. Tempat yang bersih, menyambut Anda dengan hangat, dan aman.
Juan & Bob
Tuan rumah selama Badai Michael
Kita semua ingin menemukan tempat yang membuat kita merasa seperti di rumah. Tempat yang bersih, menyambut Anda dengan hangat, dan aman.
Juan & Bob
Tuan rumah selama Badai Michael

Cara kami mendukung Anda

Dukungan telepon 24/7 dan sumber daya
Anda tidak sendirian menjalaninya. Selain tim dukungan pelanggan 24 jam Airbnb, Anda juga akan mendapatkan akses ke tim khusus bila ada pertanyaan mengenai reservasi Airbnb.org.
Penggantian biaya atas kerusakan properti
Meskipun kerusakan tak disengaja sangat jarang terjadi, kami paham Anda perlu perlindungan. Jaminan Tuan Rumah menyediakan penggantian biaya untuk setiap tuan rumah atas kerusakan properti hingga senilai $1 juta USD.
Penyaringan dan pemeriksaan mendalam
Meskipun tidak ada sistem penyaringan yang sempurna, secara global kami melakukan pemeriksaan berdasarkan daftar pantauan peraturan, teroris, dan sanksi terhadap perwakilan agen dan tamu yang memesan langsung lewat Airbnb.
Dukungan telepon 24/7 dan sumber daya
Anda tidak sendirian menjalaninya. Selain tim dukungan pelanggan 24 jam Airbnb, Anda juga akan mendapatkan akses ke tim khusus bila ada pertanyaan mengenai reservasi Airbnb.org.
Penggantian biaya atas kerusakan properti
Meskipun kerusakan tak disengaja sangat jarang terjadi, kami paham Anda perlu perlindungan. Jaminan Tuan Rumah menyediakan penggantian biaya untuk setiap tuan rumah atas kerusakan properti hingga senilai $1 juta USD.
Penyaringan dan pemeriksaan mendalam
Meskipun tidak ada sistem penyaringan yang sempurna, secara global kami melakukan pemeriksaan berdasarkan daftar pantauan peraturan, teroris, dan sanksi terhadap perwakilan agen dan tamu yang memesan langsung lewat Airbnb.

Jawaban untuk pertanyaan Anda

Apa itu Airbnb.org?

Airbnb.org is an independent, publicly-supported nonprofit organization that partners with nonprofits to provide people with emergency housing in times of crisis.

Through the Airbnb Open Homes and Frontline stays initiatives, Airbnb has worked with communities to help people in times of need since 2012. Now, Airbnb is establishing Airbnb.org as an independent organization to build upon these efforts and help even more people.

Airbnb.org is an independent organization with an independent board of directors. It’s an approved tax-exempt public charity under Section 501(c)(3) of the U.S. Internal Revenue Code. Contributions to organizations with 501(c)(3) status may be tax deductible.

Airbnb is covering the operating costs of Airbnb.org so community donations go further in supporting people in times of crisis.

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Airbnb.org’s impact

Find out more about who Airbnb.org is supporting and the impact the Airbnb community has had to date. Airbnb.org’s first annual Impact Report will be available before the end of 2021.

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Supporting Airbnb.org

The Airbnb community can support Airbnb.org by hosting or by donating. Hosts can choose to host Airbnb.org stays for free or to donate a percentage of each payout. These hosts will get an Airbnb.org supporter badge on their profiles. Anyone can give a one-time donation to Airbnb.org at any time.

Learn more about hosting Airbnb.org stays and donating from your payout

Menyediakan penginapan darurat melalui Airbnb.org

Anyone with an entire home or apartment to offer can host emergency stays for people in times of crisis through Airbnb.org. In some locations, shared rooms and private rooms are also eligible for the program. This is dependent on advice from local authorities related to the spread of COVID-19.

The listings available on the site are as diverse as the Hosts who list them. Find out more about home types to see how to describe your space.

Like all Hosts on Airbnb, Hosts offering emergency stays through Airbnb.org must meet our hospitality standards, which include accurately representing your listing and availability, as well as providing a safe, secure, and clean space for guests. All Hosts and guests are required to uphold Airbnb’s community standards.

Kelayakan menyediakan penginapan darurat melalui Airbnb.org

In the aftermath of a disaster, there is often a critical need for emergency housing.

Airbnb.org currently supports:

  • People impacted by an emergency and relief workers responding in an official capacity
  • Refugees and asylum seekers

If you’re eligible and need emergency housing, find out how to book an emergency stay through Airbnb.org.

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Disaster relief

In some instances following an emergency, Airbnb.org activates a platform which allows local Hosts to offer their space for free to those impacted.

When the platform is activated, people impacted by the disaster can submit a request for emergency housing through a dedicated website for the event.

Guests need to provide proof of permanent or local travel address and their information will be reviewed by Airbnb.org or its service providers before they can book.

After Airbnb.org verifies their eligibility, they may book a free stay offered by Hosts via Airbnb.org.

To be eligible for an Airbnb.org stay as a relief worker, guests must be referred to the program by an official partner of Airbnb.org.

Refugee housing

There are many barriers for people who are trying to rebuild their lives in a new place. Before settling into permanent housing, refugees and asylum seekers need to finalize paperwork, search for jobs, and find a temporary place to stay.

To be eligible for an Airbnb.org stay as a refugee or asylum seeker, guests must be referred to the program by an official partner of Airbnb.org.

All guests eligible for refugee housing have the legal status of a recognized refugee entitled to international protection as determined by the United Nations High Commissioner for Refugees (UNHCR) and/or have begun the process of seeking asylum in the country where they currently reside.

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Cara memesan penginapan darurat melalui Airbnb.org

In order to book an emergency stay through Airbnb.org, you must meet eligibility requirements and be approved.

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Applying for a stay

Disaster relief

In some instances following a disaster, Airbnb.org activates a platform which allows local Hosts to offer their space for free to those impacted. When the platform is activated, people in crisis can request emergency housing through a dedicated website for the event.

If you have been impacted by a disaster

If emergency housing is available through Airbnb.org, you’ll see an article in Airbnb’s Press Room with information about the event and a link where you can submit a request.

You’ll need to log into or create an Airbnb account, confirm your address, answer a few questions, and agree to Airbnb's Community Standards and the Airbnb Terms of Service.

After you submit your request

We may get in touch to check on additional details. We aim to review all submissions within 24 hours. If we can’t verify your information or it doesn’t meet our eligibility criteria, we’ll send you an email to let you know.

Relief workers

Relief workers must be referred by an Airbnb.org nonprofit partner, as it’s not possible for individuals to apply for relief worker housing.

Refugee housing

To be approved for refugee housing, you must be referred by a nonprofit partner. Learn more about the nonprofits that Airbnb.org partners with on Airbnb.org.

Booking a stay

If you’re approved, you'll receive an email inviting you to browse available Airbnb.org stays. Here are a few tips to keep in mind:

  • Read the email invitation carefully. It’ll outline how to book a stay and the dates for which you can book.
  • Make sure the place is a good fit. Check the listing details—number of bedrooms, amenities, and photos.
  • Make sure your stay meets the program requirements. If it doesn’t, it'll be canceled according to the Host's cancellation policy.
  • Need more info? If you have any questions, click or tap Contact host on the listing page.
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Menghubungi dukungan Airbnb.org

We’re here for you. Airbnb Support Ambassadors are available 24/7, with a dedicated team that specialises in Airbnb.org issues. Contact us 

If you feel unsafe during a stay

In an emergency or if your personal safety is threatened during a stay, contact local police or emergency services right away.

If you need help from Airbnb with a safety concern, contact our Trust and Safety team.

Here are some safety tips for Hosts and guests.